A Honeywell smart thermostat is an excellent way to fine-tune how you use your HVAC system. But like any mechanical system, you may occasionally experience a problem. With its digital display, Honeywell smart thermostats can show an error code that certified technicians can use to get a better sense of what's wrong. Here are several of the most common error codes you might see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You can receive this error code when your home’s Wi-Fi internet did not provide an IP address for the thermostat to connect with. This can happen if your router doesn't execute the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the necessary IP address for your thermostat to connect.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by making sure that your router can complete the DHCP. Assuming it does, you might also need to power cycle the router and repeat the initial setup process with your thermostat. Completing this task should ensure the DHCP is sent and connects to your smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 appears when the password for connecting to your home’s Wi-Fi router is not correct. After this error code appears for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to solve error e02 is verify you’re entering the correct Wi-Fi password when setting up the thermostat.
Honeywell Error Code 40
Error code 40 can show up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has detected a malfunction. Most commonly, this appears when the compressor isn’t working despite being directed to. But this error code can also appear if power is disconnected from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, caused by poor airflow, can render this error code. Finally, you may see error code 40 if there’s an issue with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you reset the thermostat and error code 40 reappears, it's time to contact an experienced technician.
Honeywell Thermostat Error e43
If your Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension your Wi-Fi. This may happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you create for it.
Error Code e1 for Honeywell Thermostats
Thermostats use sensors to identify the temperature outdoors and indoors. If a sensor breaks down, you may see error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can replace the sensor and reset the thermostat, which should clear error code e1.
Honeywell Error Code 11n
Error code 11n can appear in situations where the thermostat can’t detect a heating or cooling unit. This may mean that the equipment itself is faulty and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is defective or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can employ a voltmeter to find out if there’s a poor electrical connection. In situations where the wiring on your type of HVAC equipment is bad, the technician can replace it. In situations where the thermostat itself is the problem, it will likely have to be replaced.
Honeywell Error Code e2
If you’ve noticed error code e2 show up on your Honeywell smart thermostat, it might mean several different things. For example, one of the sensors responsible for detecting the temperature isn’t functioning properly. In other cases, it means the router was disconnected from the outlet before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code is caused by sensor failure, a technician can troubleshoot and replace the impacted sensor. Any time the problem stems from disconnected power, all you have to do is see to it that the router remains on during the setup process.